Contact Us

If you would like a call from a professional licensed security advisor to arrange a visit to your premises or for advice on your security needs, please complete the form and we will contact you soon.

Alternatively, you can reach us via the following channels:

Phone (03) 9568 SAFE (7233)

Mobile 0477 SPYPRO (779 776)

Email info@spypro.com.au

Address PO Box 2292 Prahran, Victoria 3181

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BUY WITH CONFIDENCE

Having provided services within Australia for over a decade we are one of the leading providers of  CCTV cameras and IP CCTV systems  kits. Our customer range from small to Large businesses and also services have been provided for individual homes to help meet their security needs. The secret to our success is
the ability to maintain the assurance and commitment we give to our customers which is ‘Buy with Confidence’.

Our ‘Buy with Confidence’ gives our customers the assurance that we are committed to providing quality and reliable products, products at competitive prices, providing independent expert advice this at no extra cost. We also have our post-sales customer service help desk team who are well trained to provide a high level of customer
service. We are here to provide value to our customers. This is benefit that would meet they’re specific personal or business  CCTV security needs.

Quality in products

Our  Camera System products and brands are sourced from only well established manufacturers who provide quality and reliable products. However, our manufacturer selection is not just based on quality and reliability of product alone. We also make sure our suppliers provide adequate backup support and warranty for the product
during its lifetime cycle. This gives our customers the assurance that they get help and support at anytime when they purchase IP Cameras from us.

Competitive pricing

Due to our commitment to buy with confidence we can guarantee you our products are competitive in the market. From time to time we check the prices of our competitorsthis is to make sure you are getting value for all your CCTV system purchases. However, if you do find any retailer that’s sells a similar product much cheaper than us. Don’t worry, you can contact our customers service team and we will be able to
match the price. Please note terms and conditions do apply for this.

Expert product advice

We specialize in surveillance equipment’s and the safety of your home and business is our greatest joy. We welcome you whenever you have any queries about CCTV cameras, DVR’s, Accessories and CCTV Camera kits. Our technical team are happy to provide an independent advice and help you with your queries. At SpyPro we provide this service for free and our technical team are ever happy to help you. They are happy to guide you through required procedures until a solution is achieved also help you with any complex or complicated technical issues you may have. This service is not just for our customers only. At SpyPro our technical team do welcome queries from everyone aslong as it has to do with CCTV systems, CCTV solutions etc.

First-class customer service

We do attach a lot of importance and value to our customers that is why we do have in place a team of customer’s advisers who are well trained to cater for your queries. Our Customer service team are a dedicated team looking forward to answer your queries. For all queries you can send us an email at Email: info@spypro.com

However, if you would like to speak to someone please do not hesitate to call us on 0477779(SPYPRO)776 and a member of our dedicated customer service team would be happy to assist you. For any returns request go to our Terms and Conditions  for more information.

Technical helpdesk support – FREE of charge

Buying from us does not end after your product has been delivered. We do know you might need a bit of help while setting up your  CCTV device at home or your business premises. Do not hesitate to give us a call and our technical team will be happy to give you the technical support you require and this is provided at know extra cost which means its absolutely free.

Flexible, value-add solutions and services

We have different solutions to meet different end users be it a small, medium or large business or an individual who requires an IP cameras solution just for your home surveillance use. Because our business is into core IP CCTV cameras, IP CCTV systems, DVRs, NVRs, HD-TVI cameras etc. We can offer any level of service to meet each specific need. We provide support to Large organisations who require a little help over surveillance project which requires system design, planning, configurations, setup, commissioning and training related issues. This we do at a very low cost while providing a full solution and best technical support services. We engage with our customers at any level as we do understand that customer requirement needs are always different.